Privacy & Policy

1. Definitions

For clarity:

• “Personal Data” means any information that can identify an individual directly or indirectly (e.g., name, email, phone number).
• “Usage Data” refers to non-identifiable data automatically collected when you use our site (e.g., browser type, pages visited).
• “Client Data” refers to information shared with us to provide SEO or marketing services (e.g., website credentials, analytics access).
• “Cookies” are small files stored on your device that help us recognize your browser and improve your experience.
• “Service” means the website, our SEO and digital marketing offerings, and related communications.

2. Scope of This Policy

This policy applies to:

• Visitors to our website
• Prospective and current clients using our SEO, digital marketing, or related services
• Communication via email, social media, or other online channels

It does not apply to third-party sites, plugins, or platforms we may link to.

3. Information We Collect

We collect the following types of information:

A. Information You Provide Voluntarily

• Full name, email address, phone number, and business name
• Payment or billing information (if applicable)
• Login details or credentials you provide for service setup
• Any information you submit via contact forms, email, or chat

B. Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent, and referring websites
• Interaction data (links clicked, scroll depth, etc.)
• Cookies, analytics, and session data (see “Cookies” below)

C. Information from Third Parties

• Data from marketing or analytics partners (Google Analytics, Meta Ads, etc.)
• Publicly available information from business directories or social media

4. How We Use Your Information

We use collected data for the following purposes:

• To provide, operate, and maintain our SEO and marketing services
• To communicate with you, respond to inquiries, and provide support
• To analyze website traffic, measure performance, and improve usability
• To process payments and issue invoices
• To send updates, offers, or newsletters (you may opt out anytime)
• To comply with legal obligations and prevent fraudulent activity

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the UK, we rely on one or more of the following legal bases:

• Consent: You have given clear permission for processing.
• Contractual necessity: Processing is required to deliver our services.
• Legitimate interests: For analytics, marketing, or improving our services.
• Legal obligation: When required to comply with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tools for:

• Website functionality
• Analytics and performance monitoring
• Marketing and remarketing

You can control cookies through your browser settings or via cookie banners. Disabling cookies may limit certain features.

We use:

• Google Analytics (for traffic and engagement insights)
• Meta Pixel (for marketing optimization)
• HubSpot / CRM tools (for customer communication tracking, if applicable)

7. Information We Collect for Clients

When you engage Alpha Geeks LLC for SEO, PPC, or related services, we may collect:

• Access credentials for your website, CMS, or analytics platforms
• Campaign data, keyword analytics, and website performance metrics
• Client communications, proposals, and reports

This data is stored securely, used only for the purpose of service delivery, and deleted upon contract termination or at your request.

8. Information Sharing and Disclosure

We do not sell or rent your personal data.
We may share data only in the following cases:

• Service Providers: Trusted vendors such as hosting companies, analytics partners, or payment processors.
• Legal Requirements: When required to comply with law or enforce our agreements.
• Business Transfers: In case of a merger, acquisition, or sale of assets.
• With Consent: When you explicitly allow it.

All third parties are contractually bound to maintain data confidentiality and security.

9. International Data Transfers

We operate globally. Your information may be processed and stored in the United States, or other jurisdictions.
By providing information, you consent to the transfer of your data to these locations, where privacy laws may differ.

10. Data Retention

We retain your data:

• For as long as necessary to fulfill service obligations or legal requirements
• For marketing communications, until you unsubscribe
• For client projects, typically up to 12 months post-engagement, unless longer retention is required

When data is no longer needed, we securely delete or anonymize it.

11. Data Security

We use industry-standard measures, including:

• Secure servers and encryption (HTTPS, SSL/TLS)
• Limited internal access to personal data
• Regular security audits and employee training
• Data breach response protocols

While we strive to protect your information, no online system is 100% secure.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your data
• Request correction or deletion (“Right to be forgotten”)
• Withdraw consent at any time
• Object to processing or request data portability
• Opt out of marketing communications
• Request that we do not sell or share your data (CCPA/CPRA)

To exercise these rights, contact us at info@alphageeksllc.com.

13. Third-Party Links and Embedded Content

Our website may include links, forms, or content (e.g., videos, plugins) from other websites.

We are not responsible for the privacy practices or content of those external sites.

14. Children’s Privacy

Our website and services are not directed to individuals under 13 years (or 16 years in the EU/UK).

We do not knowingly collect personal information from minors.

If you believe your child has provided us with data, please contact us for prompt deletion.

15. Data Breach Notification

In the event of a data breach, we will:

• Notify affected users and relevant authorities as required by law
• Provide information on the nature of the breach and remedial steps
• Take all necessary action to secure data and prevent recurrence

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.

The “Last Updated” date will indicate the most recent revision.

We encourage you to review this page periodically.

17. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us:

Alpha Geeks LLC
Email: info@alphageeksllc.com
Website: https://alphageeksllc.com